Last updated: May 2026
1. Information we collect
We collect information you provide when you create an account, place an order, subscribe to our newsletter or contact our concierge — including name, email, shipping address, payment details and order history.
2. How we use it
To process orders, deliver your pieces, provide aftercare, send transactional updates and — only with your consent — share inner-circle previews and offers.
3. Sharing
We never sell your data. We share with payment processors, shipping carriers and analytics providers strictly to operate the service.
4. Your rights
Under GDPR you may request access, correction, deletion or portability of your data at any time. Email privacy@mysticlove.com.
5. Cookies
We use essential cookies for cart and session management, and optional analytics cookies you can disable.
6. Contact
Mystic Love S.r.l., Via Maggio 12, 50125 Florence, Italy.